Make it more readable and correct if needed - Messaging Offerings and Billing OC-4647: In the previous release, the team added additional discounted price points for messaging plans in the US and Canada to the Product Catalog. In this release, we have brought these discounted offerings as well as the offering with the regular prices to the Orders & Products page to allow the Customer Support order them from the OSS Console. Before these changes, they could add messaging offerings only through the Web or Soap UI. OC-4652: While we are working on fully implementing the cancellation process for Messaging Services, there is no option to cancel BIZ Monthly SMS Messaging for an old customer either from the SV1 page or through SOAP. For this release we decided to temporarily hide Biz Messaging - Cancel SMS Messaging offering on the Orders & Product page. As a workaround for cancelling the BIZ Monthly SMS Messaging service, which is only available on SV1 page, we recommend ordering a Messaging addon from the list of BIZ Messaging services. This will then appear on the Services V2 page, where you can cancel it. BIL-342/OI-579: Recently we moved the Messaging services to the OSS's new Service V2 storage. In this release we made the changes that provide the ability to bill customers for these services. This is done through a billing script that uses a new MessagingBillingOrderReport generated by OSS Info. This report includes only Active Messaging services and only they are subject to billing. Customers in Cancel/Suspended/SuspendedCC statuses are not subject to billing. Billing for Overage Messages OPR-22: In this release the OSS team has implemented the ability in OSS Console to manually charge for overage for customers who send SMS beyond account specific limits. The Customer Support team is now able to charge a customer immediately at a specific rate for N number of messages through Accounting page on the console. Where N is the number of messages that a customer has sent over the limit. For a customer who has Active SMS Service in V2 Page, the Active Services on the Accounting Page displays the list of Message Overage Offering with different pricepoints (default 0.0095 and discounted 0.008, 0.007, 0.0065, 0.006). Please note that the Qty of Message Overage Offerings cannot be less than 100. Overwise, the console will display the error message.

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Messaging Offerings and Billing

OC-4647: In the previous release, we added additional discounted price points for messaging plans in the US and Canada to the Product Catalog. In this release, we have brought these discounted offerings, as well as the offering with regular prices, to the Orders & Products page. This allows Customer Support to order them from the OSS Console. Previously, they could only add messaging offerings through the Web or Soap UI.

OC-4652: While we are working on fully implementing the cancellation process for Messaging Services, there is currently no option to cancel BIZ Monthly SMS Messaging for an old customer either from the SV1 page or through SOAP. As a workaround, for this release, we have temporarily hidden the Biz Messaging - Cancel SMS Messaging offering on the Orders & Product page. We recommend ordering a Messaging addon from the list of BIZ Messaging services on the SV1 page to cancel the BIZ Monthly SMS Messaging service. Once ordered, it will appear on the Services V2 page, where you can cancel it.

BIL-342/OI-579: Recently, we moved the Messaging services to the OSS's new Service V2 storage. In this release, we have made changes that allow us to bill customers for these services. This is done through a billing script that uses a new MessagingBillingOrderReport generated by OSS Info. The report includes only Active Messaging services, and only these services are subject to billing. Customers in Cancel/Suspended/SuspendedCC statuses are not subject to billing.

Billing for Overage Messages OPR-22: In this release, the OSS team has implemented the ability in the OSS Console to manually charge customers for overage when they send SMS beyond their account-specific limits. The Customer Support team can now charge a customer immediately at a specific rate for a certain number of messages through the Accounting page on the console. The number of messages (N) is determined by how many messages the customer has sent over the limit. For customers with Active SMS Service on the V2 Page, the Active Services on the Accounting Page will display a list of Message Overage Offerings with different price points (default 0.0095 and discounted 0.008, 0.007, 0.0065, 0.006).

Please note that the quantity of Message Overage Offerings cannot be less than 100. Otherwise, the console will display an error message.