write the email to manager to inform of iphone mobile snacthing while delivering to customer. when our DA reached customer location, He requested to deliver inside the building and Customer snatched the order and lock the door. DA inform us and immediatley we escalated to his supervisor and Vendor supervisor file the police case and it under investigation.

Subject: Urgent: Incident Report - iPhone Snatching During Delivery

Dear [Manager's Name],

I hope this message finds you well. I am writing to inform you of an unfortunate incident that occurred during a recent delivery.

Our Delivery Associate (DA) arrived at the customer's location to deliver an iPhone. Upon reaching the site, the customer requested that the delivery be made inside the building. However, as the DA proceeded with the delivery, the customer snatched the order and quickly locked the door, preventing our DA from retrieving the item.

Upon receiving this information, we immediately escalated the matter to the DA's supervisor. The vendor's supervisor has also been notified, and a police report has been filed. The case is currently under investigation.

We are closely monitoring the situation and will keep you updated on any developments. Please let me know if you require any further information or assistance regarding this matter.

Thank you for your attention to this urgent issue.

Best regards,

[Your Name]
[Your Position]
[Your Contact Information]
[Your Company Name]